General FAQ's

This ranges depending on the activity...


Tobogganing is available for ages 4+

Skiing is available for ages 5+

Snowboarding is for ages 8+ (but must also have at least a size 2 feet and be 1.2m tall)

Frisbee Golf does not have an age restriction and under 6's play for free


Our outdoor activity sessions can be run in two ways, with different minimum ages:


If you are booking individual spaces on an activity session, the minimum age is 8. 


You are also able to book a session privately just for your group. If you book the session exclusively we can relax the age restriction to include children aged 6 or 7. At least one adult must take part and be included in the group if there is anyone taking part under the age of 8.  

As an outdoor activity centre we go ahead whatever the weather! The only exception to this rule is lightning directly over the centre, which we monitor very closely. Make sure you bring a change of clothes if it's raining, wrap up warm if it's windy, and drink plenty of fluids if it's hot. Make an adventure of it!!!

All of our activity sites have plenty of parking onsite. Parking is free of charge.

We are very fortunate to be situated in such a stunning location set in the Mendip hills. Unfortunately, this does come with its limitations. We currently only have stair access to our slopes and cafe, and the paths leading to our onsite activities can be fairly muddy and uneven.

Pushchairs/wheelchairs/mobility scooters may struggle depending on what part of the centre they are trying to access. We are always happy to try and help where we can so please do give us a call to discuss your individual requirements.

You will receive a confirmation email from us once your booking has been made. Sometimes this email can end up in your junk folder, so please check there first if you can't find it. 


If you can't find a confirmation email, your online booking may not have been fully completed - please check whether the session you were trying to book is still available online. If it is, please try to make the booking again. If it's not, please contact us so that we can check what's happened.

If you've searched through our list of FAQs to see and still can't find the answer, there are a few ways you can get in touch.


Firstly you could either:

Click here to "Create a new support ticket" or send an email to hello@mendip.me


Finally, if you would rather speak with one of our friendly team, you can arrange a phone call by clicking here.

We are currently operating our cafe out of Mendip Lodge rather than the Alpine Lounge. This is just a few minutes walk up the hill from the main centre.  It is open 7 days a week during the school Summer holidays from 8.30am until 9pm (10pm on Saturday).


We operate on a walk-in basis only and do not take reservations for tables or food. 

Mendip Activity Centre, Mendip Lodge and Mendip Basecamp are all cashless. 


We accept all major credit and debit cards (excluding American express).

Directions

Mendip Activity & Snowsport Centre can be found at Lyncombe Drive, Churchill. The postcode is BS25 5PQ.  


Click here for a Google Maps link. 


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Click here for a Google maps link. 


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Sandford Quarry is our private rocksport quarry which is just a 5 minute drive from our Main Activity Centre. Access is by first turning into Quarry Road in Winscombe, nearest postcode, BS25 5RN. 


Drive up quarry road for about 100m and then, enter the gates on your left. Follow the track into the quarry. You will see our vehicles and instructors. Please drive carefully and slowly, the track is uneven and bumpy in places.

Click here for a Google maps link to the location.


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Hewish is located just off the A370, near J21 of the M5. As it is a rural site, there is no exact postcode. 


Turn off Wick Road, through a gateway and follow the track for a couple hundred metres until you reach the activity field. Park by the toilets. You will be able to see our marquee and vehicles. Please drive carefully and slowly, the track is uneven. 

Caving activity sessions take place in Burrington Combe. We will meet you at the Goatchurch Cavern carpark which is free of charge to park in. It is just off the B3134 (The Combe) road. 


Click here for a Google Maps link.  


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Mendip Basecamp & Mendip Lodge are located within the grounds of Mendip Activity Centre. 


Mendip Activity Centre, Lyncombe Drive, Churchill, BS25 5PQ. 


Follow signs up the drive, keeping to the right rather than entering the main carpark on the left. After a hairpin bend, you will go under the ski slope bridge and arrive at Mendip Lodge. There is a carpark on the right.


Basecamp check-in takes place in Mendip Lodge. 


Click here for a Mendip Lodge Google Maps link.  


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